Turf: Best Vanilla Forums Alternative for Community
The #1 Vanilla Forums Community Alternative
Turf provides embeddable community forum software that drives customer engagement through in-depth discussions between your users.
Other SaaS companies using Turf
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Join a growing group of satisfied customers who have made the switch.
Your fully branded community environment hosted on your domain.
Community forums Threads Knowledge base Customer feedback & ideation boards Academy & Courses Event management
All the features you need to build an engaged customer community.
- Private channels
- Subcommunities
- Analytics
- Moderation workflows
- In-app widget
- Direct messaging
- Customization
- Member levels
- Polls & surveys
- Gamification
- Custom domain
- SSO
- Voting
- Badges
- Pin best answers
- Notifications
- Social login
Customization
Community structure
Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.
White-label
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Custom domain
Colors and typography
Custom SSO & auth pages
Custom email notifications
Language and translation
SEO
Your community content is optimized for search engines with meta tags and markups.
Search
Advanced search and federated search inside your community environment.
Analytics
Directly measure community ROI and community business impact.
Gamification
Voting
Let members upvote and downvote community posts and comments. Community posts with higher vote counts will be shown more prominent in your community.
Member levels
Leaderboards
Embed your community inside your own product.
Community forums
Enable your users to communicate and perform discussions.
Threads
In-depth threading and commenting on community forum posts.
Customer feedback & ideation
Display your roadmap, changelog, feature requests, bug reports, and more.
Knowledge base
Create and host product documentation, help articles, and other resources.
Event management
Schedule, announce, and manage upcoming events.
How a customer community environment can boost your SaaS company.
Increase self-service
Increase customer self-service through in-depth discussions and communication between your users. Allow your user base to help each other instead of creating support tickets and support costs.
Boost customer success
Boost customer success by giving users an easier and more efficient way of finding an answer to their question by searching an ever growing knowledge base of posts and answers written in the users point of view.
Cultivate customer engagement
Cultivate customer engagement by creating a community feeling around your brand. Enable users to communicate and bond with one another about best practices in their industry, ways to use your product for their specific use case, and more.
Create brand advocates
Identify your most involved users, shine the spotlight on your most loyal customers, amplify their voice, and reward them for their contributions and ideal behaviour. Your community will create brand advocates and nurture loyalty from your customers.
Data driven product decisions
Get more in-depth product feedback, let customers contribute to your roadmap, and make data-driven development decisions based on customer community data and sentiment around specific topics.
Traffic and user acquisition
Generate more leads through valuable niche-specific discussions in your community and identify upsell opportunities with existing customers based on their community activity and contributions.
54% Lower support costs
32% Lower churn rates
3X More customer engagement
28% More organic traffic
The step-by-step launching guide for customer communities
Ensure a successful launch of your customer community, by following this step-by-step launching guide.