Knowledge Base

Create and host text-based articles, video resources, and more. Categorize them by topic, feature or product, and highlight your most popular resources.

Topics & categorization

Rich text editor

Discussions & comments on resources

Video resources

Technical documentation

Measure business impact

Create topics and sub-categories

Categorize your knowledge base by creating topics and sub-categories.

Create highly detailed content

Create comprehensive and detailed knowledge base articles with the rich text editor. Add images, videos, code blocks, tables, lists, warning messages, and more.

Ask questions and comment on specific resources

Your users can directly comment, ask questions, and perform discussions underneath your knowledge base resources.

Host all your technical documentation

Create and host API documentation, user documentation, product documentation, and facilitate technical discussions directly below the applicable documents.

Measure knowledge base ROI

Measure what type of knowledge base resources are being used most and monitor how many support cases are being deflected with your entire knowledge base.

Common Questions

Can I migrate my existing knowledge base?

I want to keep my existing knowledge base. Can I integrate it?

Are there limits on the number of resources or topic categories that I can add?

Can I gate certain areas of the knowledge base?

If you have any further questions reach out to our team at info@useturf.io