Turf: Best Discourse Alternative for Community

The #1 Discourse Community Alternative

Turf provides embeddable community forum software that drives customer engagement through in-depth discussions between your users.

Embed your community inside your product

Integrate and centralize all your existing modules

Built specifically for SaaS companies

Other SaaS companies using Turf

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Join a growing group of satisfied customers who have made the switch.

Your fully branded community environment hosted on your domain.

Community forums

Threads

Knowledge base

Customer feedback & ideation boards

Academy & Courses

Event management

All the features you need to build an engaged customer community.

Customization

Community structure

Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.

White-label

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Custom domain

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Colors and typography

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Custom SSO & auth pages

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Custom email notifications

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Language and translation

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Social login

Easily let your users sign in/up with popular services such as Google and LinkedIn.

Private access

Gate access to areas in your community and decide which users or segments can view it.

Member segments

Segment your community members or import customer segments from your CRM.

Private messaging

Chat 1-on-1 with your community members and let them create support tickets.

SEO

Your community content is optimized for search engines with meta tags and markups.

Search

Advanced search and federated search inside your community environment.

Analytics

Directly measure community ROI and community business impact.

Gamification

Embed your community inside your own product.

Community forums

Enable your users to communicate and perform discussions.

Threads

In-depth threading and commenting on community forum posts.

Customer feedback & ideation

Display your roadmap, changelog, feature requests, bug reports, and more.

Knowledge base

Create and host product documentation, help articles, and other resources.

Event management

Schedule, announce, and manage upcoming events.

Use cases & benefits

Increase self-service

Increase customer self-service through in-depth discussions and communication between your users. Allow your user base to help each other instead of creating support tickets and support costs.

Boost customer success

Boost customer success by giving users an easier and more efficient way of finding an answer to their question by searching an ever-growing knowledge base of posts and answers written in the user's point of view.

Cultivate customer engagement

Cultivate customer engagement by creating a community feeling around your brand. Enable users to communicate and bond with one another about best practices in their industry, ways to use your product for their specific use case, and more.

Create brand advocates

Identify your most involved users, shine the spotlight on your most loyal customers, amplify their voice, and reward them for their contributions and ideal behaviour. Your community will create brand advocates and nurture loyalty from your customers.

Data driven product decisions

Get more in-depth product feedback, let customers contribute to your roadmap, and make data-driven development decisions based on customer community data and sentiment around specific topics.

Traffic and user acquisition

Generate more leads through valuable niche-specific discussions in your community and identify upsell opportunities with existing customers based on their community activity and contributions.

54%

Lower support costs

32%

Lower churn rates

3X

More customer engagement

28%

More organic traffic

The step-by-step launching guide for customer communities

Ensure a successful launch of your customer community, by following this step-by-step launching guide.