All-in-one community platform

# The #1 Customer Forum Software

Turf provides an all-in-one customer forum platform that drives customer engagement through in-depth discussions between your users.

Embed your forums inside your product or website

Integrate and centralize all your existing modules

Built specifically for SaaS & enterprise companies

## Other SaaS companies using Turf

- 
- 
- 
- 
- 
- 
-

Join a growing group of satisfied customers who have made the switch.

## Your fully branded customer forums hosted on your domain.

### Community forums

### Threads

### Knowledge base

### Customer feedback & ideation boards

### Academy & Courses

### Event management

## Features

### All the features you need to build an engaged customer forum.

-  Private channels
-  Subcommunities
-  Analytics
-  Moderation workflows
-  In-app widget
-  Direct messaging
-  Customization
-  Member levels
-  Polls & surveys
-  Gamification
-  Custom domain
-  SSO
-  Voting
-  Badges
-  Pin best answers
-  Notifications
-  Social login

### Customization

#### Community structure

Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.

#### White-label

Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.

## How customer forums can boost your company.

#### Increase self-service

Increase customer self-service through in-depth discussions and communication between your users. Allow your user base to help each other instead of creating support tickets and support costs.

[Learn more](/content/use-cases/customer-self-service/index.html)

#### Boost customer success

Boost customer success by giving users an easier and more efficient way of finding an answer to their question by searching an ever growing knowledge base of posts and answers written in the users point of view.

[Learn more](/content/use-cases/customer-success/index.html)

#### Cultivate customer engagement

Cultivate customer engagement by creating a community feeling around your brand. Enable users to communicate and bond with one another about best practices in their industry, ways to use your product for their specific use case, and more.

[Learn more](/content/use-cases/customer-engagement/index.html)

#### Create brand advocates

Identify your most involved users, shine the spotlight on your most loyal customers, amplify their voice, and reward them for their contributions and ideal behaviour. Your community will create brand advocates and nurture loyalty from your customers.

[Learn more](/content/use-cases/brand-advocates/index.html)

#### Data driven product decisions

Get more in-depth product feedback, let customers contribute to your roadmap, and make data-driven development decisions based on customer community data and sentiment around specific topics.

[Learn more](/content/use-cases/product-feedback-ideation/index.html)

#### Traffic and user acquisition

Generate more leads through valuable niche-specific discussions in your community and identify upsell opportunities with existing customers based on their community activity and contributions.

[Learn more](/content/use-cases/user-acquisition/index.html)

### 54%
### Lower support costs

### 32%
### Lower churn rates

### 3X
### More customer engagement

### 28%
### More organic traffic

## The step-by-step launching guide for customer communities

Ensure a successful launch of your customer community, by following this step-by-step launching guide.