Turf: All-In-One Customer Forum Software
All-in-one community platform
The #1 Customer Forum Software
Turf provides an all-in-one customer forum platform that drives customer engagement through in-depth discussions between your users.
Embed your forums inside your product or website
Integrate and centralize all your existing modules
Built specifically for SaaS & enterprise companies
Other SaaS companies using Turf
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Join a growing group of satisfied customers who have made the switch.
Your fully branded customer forums hosted on your domain.
Community forums
Threads
Knowledge base
Customer feedback & ideation boards
Academy & Courses
Event management
Features
All the features you need to build an engaged customer forum.
- Private channels
- Subcommunities
- Analytics
- Moderation workflows
- In-app widget
- Direct messaging
- Customization
- Member levels
- Polls & surveys
- Gamification
- Custom domain
- SSO
- Voting
- Badges
- Pin best answers
- Notifications
- Social login
Customization
Community structure
Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.
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How customer forums can boost your company.
Increase self-service
Increase customer self-service through in-depth discussions and communication between your users. Allow your user base to help each other instead of creating support tickets and support costs.
Boost customer success
Boost customer success by giving users an easier and more efficient way of finding an answer to their question by searching an ever growing knowledge base of posts and answers written in the users point of view.
Cultivate customer engagement
Cultivate customer engagement by creating a community feeling around your brand. Enable users to communicate and bond with one another about best practices in their industry, ways to use your product for their specific use case, and more.
Create brand advocates
Identify your most involved users, shine the spotlight on your most loyal customers, amplify their voice, and reward them for their contributions and ideal behaviour. Your community will create brand advocates and nurture loyalty from your customers.
Data driven product decisions
Get more in-depth product feedback, let customers contribute to your roadmap, and make data-driven development decisions based on customer community data and sentiment around specific topics.
Traffic and user acquisition
Generate more leads through valuable niche-specific discussions in your community and identify upsell opportunities with existing customers based on their community activity and contributions.
54%
Lower support costs
32%
Lower churn rates
3X
More customer engagement
28%
More organic traffic
The step-by-step launching guide for customer communities
Ensure a successful launch of your customer community, by following this step-by-step launching guide.