# The #1 Customer Community Platform

Turf provides an all-in-one customer community platform that drives customer engagement through in-depth discussions between your users.

Embed your community inside your product/website

## Other SaaS companies using Turf

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## Your fully branded customer community environment hosted on your domain.

**Community forums**](/content/features/community-forums/index.html)

**Threads**](/content/features/community-forums/index.html)

**Knowledge base**](/content/features/knowledge-base/index.html)

**Customer feedback & ideation boards**](/content/features/customer-feedback-management/index.html)

**Academy & Courses**](/content/features/academy-courses/index.html)

**Event management**](/content/features/event-management/index.html)

## All the features you need to build an engaged customer community.

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### Customization

#### Community structure

Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.

#### White-label

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#### Custom domain

#### Colors and typography

### Search

Advanced search and federated search inside your community environment.

### Analytics

Directly measure community ROI and community business impact.

### Use cases & benefits

#### Increase self-service

Increase customer self-service through in-depth discussions and communication between your users. Allow your user base to help each other instead of creating support tickets and support costs.

[Learn more](/content/use-cases/customer-self-service/index.html)

#### Boost customer success

Boost customer success by giving users an easier and more efficient way of finding an answer to their question by searching an ever growing knowledge base of posts and answers written in the users point of view.

[Learn more](/content/use-cases/customer-success/index.html)

### 54%
### Lower support costs

[Learn more](/content/benefits/lower-support-costs/index.html)

### 32%
### Lower churn rates

[Learn more](/content/benefits/lower-churn-rates/index.html)

### 3X
### More customer engagement

[Learn more](/content/benefits/lower-churn-rates/index.html)

### 28%
### More organic traffic

[Learn more](/content/benefits/increased-user-acquisition/index.html)