# The #1 Community Software for SaaS companies

Turf provides an all-in-one community software that drives customer engagement through in-depth discussions between your users.

## Other SaaS companies using Turf

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## Your fully branded community hosted on your domain.

### Community features
- **Community forums**
- **Threads**
- **Knowledge base**
- **Customer feedback & ideation boards**
- **Academy & Courses**
- **Event management**

## Features

- **Private channels**
- **Subcommunities**
- **Analytics**
- **Moderation workflows**
- **In-app widget**
- **Direct messaging**
- **Customization**
- **Member levels**

### Customization

### Community structure
Structure and categorize your community with tabs and channels.

### White-label
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### Custom domain
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### Colors and typography
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### Custom SSO & auth pages
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### Custom email notifications
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### Language and translation
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## Search
Advanced search and federated search inside your community environment.

## Analytics
Directly measure community ROI and community business impact.

## Gamification

### Voting
Let members upvote and downvote community posts and comments.

### Member levels
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### Leaderboards
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### Badges
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## Embeddable widget
Embed your community inside your own product or website.

### Connect all your essentials.
Integrate your other customer-facing modules and adopt your customer community in your workflow and tech stack.

### Use cases & benefits

## How a community can boost your company.

### Increase self-service
Increase customer self-service through in-depth discussions and communication between your users. Allow your user base to help each other instead of creating support tickets and support costs.

### Boost customer success
Giving users an easier way of finding an answer to their question by searching an ever growing knowledge base.

### Cultivate customer engagement
Create a community feeling around your brand.

### Create brand advocates
Identify your most involved users and reward them.

### Data driven product decisions
More in-depth product feedback and contributions.

### Traffic and user acquisition
Generate leads through valuable discussions in your community.

### Lower support costs
54%

### Lower churn rates
32%

### More customer engagement
3X

### More organic traffic
28%

## The step-by-step launching guide for customer communities
Ensure a successful launch of your customer community, by following this step-by-step launching guide.