# The #1 Bettermode Community Alternative

Turf provides embeddable community forum software that drives customer engagement through in-depth discussions between your users.

Embed your community inside your product

Integrate and centralize all your existing modules

Built specifically for SaaS companies

## Other SaaS companies using Turf

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Join a growing group of satisfied customers who have made the switch.

## Your fully branded community environment hosted on your domain.

**Community forums** [https://www.useturf.io/features/community-forums](/content/features/community-forums/index.html)

**Threads** [https://www.useturf.io/features/community-forums](/content/features/community-forums/index.html)

**Knowledge base** [https://www.useturf.io/features/knowledge-base](/content/features/knowledge-base/index.html)

**Customer feedback & ideation boards** [https://www.useturf.io/features/customer-feedback-management](/content/features/customer-feedback-management/index.html)

**Academy & Courses** [https://www.useturf.io/features/academy-courses](/content/features/academy-courses/index.html)

**Event management** [https://www.useturf.io/features/event-management](/content/features/event-management/index.html)

## All the features you need to build an engaged customer community.

-  Private channels
-  Subcommunities
-  Analytics
-  Moderation workflows
-  In-app widget
-  Direct messaging
-  Customization
-  Member levels
-  Polls & surveys
-  Gamification
-  Custom domain
-  SSO
-  Voting
-  Badges
-  Pin best answers
-  Notifications
-  Social login

### Customization

#### Community structure
Structure and categorize your community with tabs and channels. Use channel building blocks that offer different templates and use cases.

#### White-label
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#### Custom domain
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#### Colors and typography
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#### Custom SSO & auth pages
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#### Custom email notifications
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#### Language and translation
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### Search
Advanced search and federated search inside your community environment.

### Analytics
Directly measure community ROI and community business impact.

### Gamification
#### Voting
Let members upvote and downvote community posts and comments.

#### Member levels
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#### Leaderboards
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#### Badges
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## Embed your community inside your own product.

### Community forums
Enable your users to communicate and perform discussions.

### Threads
In-depth threading and commenting on community forum posts.

### Customer feedback & ideation
Display your roadmap, changelog, feature requests, bug reports, and more.

### Knowledge base
Create and host product documentation, help articles, and other resources.

### Event management
Schedule, announce, and manage upcoming events.

## Connect all your essentials.

Effectively integrate your other customer-facing modules and adopt your customer community in your workflow and tech stack.

- Pipedrive - CRM
- Mailchimp - Email automation
- Slack - Messaging
- Intercom - Help desk
- Zapier - Automation
- Salesforce - CRM

## Use cases & benefits

## How a customer community environment can boost your SaaS company.

#### Increase self-service
Increase customer self-service through in-depth discussions and communication between your users.

[Learn more](/content/use-cases/customer-self-service/index.html)

#### Boost customer success
Boost customer success by giving users an easier and more efficient way of finding an answer.

[Learn more](/content/use-cases/customer-success/index.html)

#### Cultivate customer engagement
Cultivate customer engagement by creating a community feeling around your brand.

[Learn more](/content/use-cases/customer-engagement/index.html)

#### Create brand advocates
Identify your most involved users and shine the spotlight on them.

[Learn more](/content/use-cases/brand-advocates/index.html)

#### Data driven product decisions
Get more in-depth product feedback.

[Learn more](/content/use-cases/product-feedback-ideation/index.html)

#### Traffic and user acquisition
Generate more leads through valuable niche-specific discussions.

[Learn more](/content/use-cases/user-acquisition/index.html)

### 54%
### Lower support costs

[Learn more](/content/benefits/lower-support-costs/index.html)

### 32%
### Lower churn rates

[Learn more](/content/benefits/lower-churn-rates/index.html)

### 3X
### More customer engagement

### 28%
### More organic traffic

## The step-by-step launching guide for customer communities

[Download](/content/download-community-launch-guide/index.html)