# A blog for community managers and CS experts.

\
\
Community management\
\
**Best Alternatives to Discourse for Community Platforms in 2026**](/content/blog/discourse-alternatives-in-2026/index.html)

\
\
Community management\
\
**Best Khoros Alternatives in 2026 (Top Khoros Communities Competitors)**](/content/blog/khoros-alternatives-in-2026/index.html)

\
\
Community management\
\
**Best Gainsight Customer Communities Alternatives in 2026 (Top Competitors)**](/content/blog/gainsight-customer-communities-alternatives-in-2026/index.html)

\
\
Community management\
\
**Best Bettermode Alternatives in 2026 (Top 10 Competitors Compared)**](/content/blog/bettermode-alternatives-in-2026/index.html)

\
\
Community management\
\
**How a Community Platform Can Transform Customer Engagement and Retention**](/content/blog/how-a-community-platform-can-transform-customer-engagement-and-retention/index.html)

\
\
Community management\
\
**What Are the Best Community Platforms to Use for a Software Company?**](/content/blog/what-are-the-best-community-platforms-to-use-for-a-software-company/index.html)

\
\
Community management\
\
**How to Add Community Forums to Your Intercom Messenger?**](/content/blog/how-to-add-community-forums-to-your-intercom-messenger/index.html)

\
\
Community management\
\
**Can I Integrate a Community Platform in Our SaaS Product?**](/content/blog/can-i-integrate-a-community-platform-in-our-saas-product/index.html)

\
\
Customer success\
\
**4 Digital Customer Success Strategies for Software Companies in 2025**](/content/blog/4-digital-customer-success-strategies-for-software-companies-in-2025/index.html)

\
\
Customer success\
\
**How a Community Can Help You Hit Your Retention and Expansion Goals.**](/content/blog/how-a-community-can-help-you-hit-your-retention-and-expansion-goals/index.html)

\
\
Community management\
\
**How to Deal with Negative Feedback in Your Online Customer Community Environment?**](/content/blog/how-to-deal-with-negative-feedback-in-your-online-customer-community-environment/index.html)

\
\
Customer success\
\
**How to Implement a Community-Led Approach in Your Customer Success Department?**](/content/blog/how-to-implement-a-community-led-approach-in-your-customer-success-department/index.html)

\
\
Customer success\
\
**Do Customer Success Teams Need to Invest in Community?**](/content/blog/why-customer-success-teams-need-to-invest-in-community/index.html)

\
\
Customer success\
\
**How To Map Out Your Digital Customer Success Journey as a Software Company?**](/content/blog/how-to-map-out-your-digital-customer-success-journey-as-a-software-company/index.html)

\
\
Community management\
\
**Grazitti Interactive and Turf Partnership Announcement For Online Community Development.**](/content/blog/grazitti-interactive-and-turf-partnership-announcement-for-online-community-development/index.html)

\
\
Customer success\
\
**3 Easy Ways To Lower Customer Churn At Your SaaS Company In 2024.**](/content/blog/3-easy-ways-to-lower-customer-churn-at-your-saas-company-in-2024/index.html)

\
\
Community management\
\
**Circle Alternatives For Software Companies Building Community In 2024.**](/content/blog/3-circle-alternatives-for-software-companies-building-community-in-2024/index.html)

\
\
Community management\
\
**How To Migrate Your Online Community To A New Platform In 2024?**](/content/blog/how-to-migrate-your-existing-community-to-a-new-platform-in-2024/index.html)

\
\
Community management\
\
**13 Ways To Promote Your Community With Your Customers**](/content/blog/13-ways-to-promote-your-community-with-your-customers/index.html)

\
\
Community management\
\
**Setting Goals For Your Community Initiative In 2024**](/content/blog/setting-goals-for-your-community-initiative-in-2024/index.html)

\
\
Community management\
\
**5 Ways To Increase Usage Of Your Customer Community Environment**](/content/blog/5-ways-to-increase-usage-of-your-customer-community-environment/index.html)

\
\
Customer support\
\
**10 Customer Self Service Examples In 2024**](/content/blog/10-customer-self-service-examples-in-2024/index.html)

\
\
Customer support\
\
**How SaaS Companies Can Reduce Churn With Customer Self Service In 2024**](/content/blog/how-saas-companies-can-reduce-churn-with-customer-self-service-in-2024/index.html)

\
\
Customer success\
\
**4 Influitive Alternatives For Software Companies In 2024**](/content/blog/4-influitive-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Salesforce Community Cloud Alternatives For Software Companies In 2024**](/content/blog/4-salesforce-community-cloud-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**4 Discourse Alternatives For Software Companies In 2024**](/content/blog/4-discourse-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Influitive VS Higher Logic: The Best Community Platform In 2024**](/content/blog/influitive-vs-higher-logic-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Khoros VS Influitive: The Best Community Platform In 2024**](/content/blog/khoros-vs-influitive-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Gainsight Communities VS Influitive: The Best Community Platform**](/content/blog/gainsight-communities-vs-influitive-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Influitive VS Mighty Networks: The Best Community Platform In 2024**](/content/blog/influitive-vs-mighty-networks-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Influitive VS Bettermode: The Best Community Platform In 2024**](/content/blog/influitive-vs-bettermode-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Salesforce Community Cloud VS Influitive: The Best Community Platform**](/content/blog/salesforce-community-cloud-vs-influitive-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Salesforce Community Cloud VS Higher Logic: Best Community Platform**](/content/blog/salesforce-community-cloud-vs-higher-logic-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Khoros VS Salesforce Community Cloud: The Best Community Platform**](/content/blog/khoros-vs-salesforce-community-cloud-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Gainsight Communities VS Salesforce Community Cloud: The Best Community Platform In 2024**](/content/blog/gainsight-communities-vs-salesforce-community-cloud-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Salesforce Community Cloud VS Mighty Networks: The Best Community Platform In 2024**](/content/blog/salesforce-community-cloud-vs-mighty-networks-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Salesforce Community Cloud VS Bettermode: The Best Community Platform**](/content/blog/salesforce-community-cloud-vs-bettermode-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Influitive VS Discourse: The Best Community Platform In 2024**](/content/blog/influitive-vs-discourse-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Discourse VS Salesforce Community Cloud: The Best Community Platform**](/content/blog/discourse-vs-salesforce-community-cloud-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Discourse VS Higher Logic: The Best Community Platform In 2024**](/content/blog/discourse-vs-higher-logic-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Khoros VS Discourse: The Best Community Platform In 2024**](/content/blog/khoros-vs-discourse-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Gainsight Communities VS Discourse: The Best Community Platform In 2024**](/content/blog/gainsight-communities-vs-discourse-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Discourse VS Mighty Networks: The Best Community Platform In 2024**](/content/blog/discourse-vs-mighty-networks-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Discourse VS Bettermode: The Best Community Platform In 2024**](/content/blog/discourse-vs-bettermode-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**4 Tribe Alternatives For Software Companies In 2024**](/content/blog/4-tribe-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**4 Higher logic Vanilla Forums Alternatives For Software Companies**](/content/blog/4-higher-logic-vanilla-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Khoros VS Higher Logic Vanilla Forums: The Best Community Platform**](/content/blog/khoros-vs-higher-logic-vanilla-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Gainsight Communities VS Higher logic Vanilla Forums: The Best Community Platform**](/content/blog/gainsight-communities-vs-higher-logic-vanilla-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Higher logic Vanilla Forums VS Mighty Networks: The Best Community Platform**](/content/blog/higher-logic-vs-mighty-networks-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Higher logic Vanilla Forums VS Bettermode: The Best Community Platform**](/content/blog/higher-logic-vs-bettermode-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**4 Khoros Alternatives For Software Companies In 2024**](/content/blog/4-khoros-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**4 Insided (Gainsight) Alternatives For Software Companies In 2024**](/content/blog/4-insided-(gainsight/index.html)-alternatives-for-software-companies-in-2024)

\
\
Customer success\
\
**4 Bettermode Alternatives For Software Companies In 2024**](/content/blog/4-bettermode-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**4 Mighty Networks Alternatives For Software Companies In 2024**](/content/blog/4-mighty-networks-alternatives-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Khoros VS Gainsight Communities: The Best Community Platform In 2024**](/content/blog/khoros-vs-gainsight-communities-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Khoros VS Mighty Networks: The Best Community Platform In 2024**](/content/blog/khoros-vs-mighty-networks-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Gainsight Communities VS Mighty Networks: The Best Community Platform**](/content/blog/gainsight-communities-vs-mighty-networks-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Khoros VS Bettermode: The Best Community Platform In 2024**](/content/blog/khoros-vs-bettermode-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Gainsight Communities VS Bettermode: The Best Community Platform**](/content/blog/gainsight-communities-vs-bettermode-the-best-community-platform-for-software-companies-in-2024/index.html)

\
\
Customer success\
\
**Mighty Networks VS Bettermode: The Best Community Platform In 2026**](/content/blog/mighty-networks-vs-bettermode/index.html)

\
\
Community management\
\
**How To Communicate The Impact Of Your Community To Leadership In 2024?**](/content/blog/communicating-the-impact-of-your-customer-community-efforts/index.html)

\
\
Community management\
\
**How To Identify The Most Engaged Members In Your Community In 2024?**](/content/blog/identifying-your-most-engaged-community-members/index.html)

\
\
Community management\
\
**How To Increase Engagement In Your Customer Community In 2024?**](/content/blog/how-to-increase-engagement-in-your-customer-community-in-2024/index.html)

\
\
Community management\
\
**How To Create A Community Content Strategy In 2024?**](/content/blog/mapping-out-your-community-content-strategy/index.html)

\
\
Community management\
\
**Facebook Groups VS A Customer Community Platform: Which Is Better?**](/content/blog/facebook-groups-vs-a-community-platform/index.html)

\
\
Community management\
\
**How To Choose A Customer Community Platform As A Software Company?**](/content/blog/how-to-choose-a-customer-community-platform/index.html)

\
\
Community management\
\
**Slack VS A Customer Community Platform: Which Is Best For Community?**](/content/blog/slack-vs-a-customer-community-platform/index.html)

\
\
Community management\
\
**Customer Community VS Community Of Practice: What Is The Difference?**](/content/blog/a-customer-community-vs-a-community-of-practice/index.html)

\
\
Community management\
\
**How To Generate Leads From An Online Community In 2024**](/content/blog/generating-leads-from-an-online-customer-community-101/index.html)

## The step-by-step launching guide for customer communities

Ensure a successful launch of your customer community, by following this step-by-step launching guide.

[Download](/content/download-community-launch-guide/index.html)
